SVTC Luncheon | Building Useful Conversational Software

Luncheon Description
It’s easy to build a bot; it’s hard to build a useful bot. Chatbots have been circulating the buzzword bins for the last two years, and a day doesn’t go by where you don’t hear about some new chatbot being launched to support customers or processes. Now, look at your phone. How many chatbots are you using? Go ahead. I’ll wait. With chatbots, you can easily build a novelty, but without a clear plan and intuitive design, you might build something that works, but that nobody wants to use. For this luncheon, we’ll discuss what it takes to build a useful and compelling chatbot, as well as how to design and prototype bots before you build them. We will then go over a “useful” chatbot application, and how it was built from end-to-end.